Viwintech Limited Lifetime Warranty
Protect your windows and doors against manufacturing defects and accidents for as long as you own your home.
How to Make a Claim: The homeowner/consumer must notify the contractor or builder who installed the window or door to provide an opportunity to investigate the claim and examine the product claimed to be defective. Proof of date of purchase and installation must accompany the claim.
The contractor or builder will then report to the distributor. Our authorized distributor will then investigate the claim and if the defect is covered by the warranty. We will repair or replace the defective product or refund the amount paid by the original purchaser per the terms of the warranty.
Register Your Product: Warranty for your product must be registered within 90 days of the installation.
When registering, have the order number ready. To locate your order number, locate the sticker either on the side of the sash or on the screen. Never remove this sticker.
Look for the number circled below (circled here for emphasis).
The information you submit to us will remain private and will not be shared with or sold to any other companies.