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Viwintech Limited Lifetime Warranty

Protect your windows and doors against manufacturing defects and accidents for as long as you own your home.

Our warranty protects against:

Vinyl: The vinyl components or our windows and doors are protected against peeling, flaking, chipping, blistering and corrosion. If a defect occurs, we will provide replacement parts at no charge. The warranty becomes void if the vinyl is painted, stained or if the surface is altered in any way. 

Hardware: The hardware, which includes the locking mechanism, fasteners, rollers and balances, is warranted against peeling, flaking, rusting, blistering and corrosion for life of all replacement windows and for two years on all new construction and all patio doors. 

Screen Frame: The aluminum screen frame is warranted against peeling, flaking and corrosion for the life of the product. 

Glass: If the glass breaks on one of our windows, we will supply a replacement for the broken insulated glass (and glazing bead if necessary) at no charge. Any labor and/or charges for installing the replacement insulated glass is the sole responsibility of the homeowner. This warranty is limited to the original homeowner and is not transferable. 

A Limited Lifetime Non-Prorated Glass Warranty is standard on the 6000 series window. 

How to Make a Claim: The homeowner/consumer must notify the contractor or builder who installed the window or door to provide an opportunity to investigate the claim and examine the product claimed to be defective. Proof of date of purchase and installation must accompany the claim. 

The contractor or builder will then report to the distributor. Our authorized distributor will then investigate the claim and if the defect is covered by the warranty. We will repair or replace the defective product or refund the amount paid by the original purchaser per the terms of the warranty.  

Register Your Product: Warranty for your product must be registered within 90 days of the installation. 

When registering, have the order number ready. To locate your order number, locate the sticker either on the side of the sash or on the screen. Never remove this sticker.

Look for the number circled below (circled here for emphasis).

The information you submit to us will remain private and will not be shared with or sold to any other companies.

Limited Lifetime Warranty Registration

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