Viwintech Limited Lifetime Warranty

Protect your windows and doors against manufacturing defects and accidents for as long as you own your home.

Our warranty protects against:

Vinyl: The vinyl components or our windows and doors are protected against peeling, flaking, chipping, blistering and corrosion. If a defect occurs, we will provide replacement parts at no charge. The warranty becomes void if the vinyl is painted, stained or if the surface is altered in any way.

Hardware: The hardware, which includes the locking mechanism, fasteners, rollers and balances, is warranted against peeling, flaking, rusting, blistering and corrosion for life of all replacement windows and for two years on all new construction and all patio doors.

Screen Frame: The aluminum screen frame is warranted against peeling, flaking and corrosion for the life of the product.

Glass Warranty on 6000 Series ONLY: If the glass breaks on one of our 6000 Series windows, we will supply a replacement for the broken insulated glass (and glazing bead if necessary) at no charge. Any labor and/or charges for installing the replacement insulated glass is the sole responsibility of the homeowner. This warranty is limited to the original homeowner and is not transferable.

Optional Limited Lifetime Glass Breakage Warranty: (Standard on the 6000 Series): All other ViWinTech window models are eligible for our optional Limited Lifetime Glass Breakage Warranty. Additional cost is per window. Cannot be purchased after installation. Warranty must be for all windows on each window order.

If for any reason (except acts of nature including but not limited to; tornado, fire, hurricane, earthquakes, etc.) the glass breaks in a ViWinTech window, ViWinTech will supply a replacement for the broken insulated glass (and glazing bead if necessary) at no charge. If vinyl sash and hardware are desired, they may be ordered at an additional charge. Call customer service for pricing. Any labor and / or charges for installing the replacement insulated glass is the sole responsibility of the homeowner.

This warranty is limited to the original homeowner and is not transferable. Replacement Glass is F.O.B. Paducah, KY, a freight charge may apply. ViWinTech reserves the right to refund the cost of this optional warranty and cancel this warranty at any time. The cost of glass provided by ViWinTech for Lifetime Glass breakage covers up to homeowners residential deductible on homeowners policy only.

How to Make a Claim: The homeowner/consumer must notify the contractor or builder who installed the window or door to provide an opportunity to investigate the claim and examine the product claimed to be defective. Proof of date of purchase and installation must accompany the claim.

The contractor or builder will then report to the distributor. Our authorized distributor will then investigate the claim and if the defect is covered by the warranty. We will repair or replace the defective product or refund the amount paid by the original purchaser per the terms of the warranty.

Register Your Product: Warranty for your product must be registered within 90 days of the installation.

When registering, have the order number ready. To locate your order number, locate the sticker either on the side of the sash or on the screen. Never remove this sticker.

Look for the number circled below (circled here for emphasis).

The information you submit to us will remain private and will not be shared with or sold to any other companies.

Viwintech Limited Lifetime Warranty

Protect your windows and doors against manufacturing defects and accidents for as long as you own your home.

Limited Lifetime Warranty Registration